VAC9544 - Area Manager, Retail Store
Key Accountabilities
- Visit each shop at least twice a week and report to Sr. Manager, Retail Zone anomalies, issues, initiatives, actions related to the shop.
- Manage the day-to-day relationship with the Franchise Shops Managers.
- Ensure proper implementation of promotion, procedures, and campaigns in his area.
- Accountable for the overall performance of the Franchise Shops under his area to ensure achievement of Retail sales targets.
- Cascade company objectives, strategies and communications to the direct reports and front liners.
- Provide leadership and guidance to the Retail Shops Managers in order to achieve Sales targets.
- Work in accordance with the guidelines set by the Sr. Manager, Zone to meet and stretch Franchise Shop sales targets.
- Ensure that all shops which is part of the zone maintain the highest level of professional, and best look and feel of Ooredoo.
- Assist in interviewing staff before appointment by the Franchisee, will have the opinion to reject the hiring.
- Fill the gaps in any training that is required by any of the stores and cascade the training to the Branch managers.
- Proactively manage and motivate Branch Managers & front liners to be highly professional and results oriented to ensure that the Group delivers the optimum and agreed levels of contribution to Ooredoo Telecom’s revenue.
- Ensure Individual Development Plans (IDP) are completed for all staff in his area in accordance with Ooredoo Telecom policy.
- Improve Franchise Shop staff performance through personal coaching and identifying training and development needs.
- Conduct Quarter and annual performance appraisals (Performance Management System) and Improve employee satisfaction and retention through implementation of plans to encourage teamwork.
- Focus on weakens point of each Branch Manager through the monthly MS & VOCE reporting, push the staff to change their behaviour and encourage the CHANGE atmosphere as per OK policies.
Apply for the job through the following link 👇👇👇👇
https://ooredoo.sniperhire.net/kuwait/vacancy/171088
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