The strategic focus of Middle East Retail Group is to develop partnerships with retail brands where there are significant growth opportunities across the GCC and MENA regions. The group has already established successful franchise partnerships with major retail brands across the GCC region.
Our E-Commerce division spread across beauty and cosmetics, fashion, luxury accessories and children's clothing and toys, we have a number of E-commerce platforms as well as franchise partnerships operating in the MENA region. Our capabilities include full localisation which encompasses language translation, bespoke digital and offline marketing strategies and executions, a dedicated customer service, a logistics and operations arm as well as local currency payment options.
Store Supervisor
Key Responsibilities:
- Team Support: Assist in leading a team of sales associates, providing guidance, motivation, and performance feedback to ensure high levels of customer service and store efficiency.
- Customer Engagement: Ensure customers receive outstanding service by assisting with product knowledge, offering recommendations, and resolving any issues promptly.
- Sales Support: Help drive sales performance through effective product placement, promotions, and maintaining high visual merchandising standards in alignment with Hamleys’ brand image.
- Inventory Management: Support stock management processes including receiving shipments, conducting stock takes, and ensuring the sales floor is replenished and organized.
- Operational Duties: Assist in opening and closing the store, handling cash, and maintaining operational standards in accordance with company policies.
- Training & Development: Mentor and train new team members, sharing product knowledge and customer service techniques to ensure continuous improvement and team success.
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