Department Manager
What you’ll be doing
- Drive sales, monitor performance and identify commercial opportunities and make recommendations to meet and exceed sales targets
- Cultivate a culture of excellent customer service, leading by example. Resolve customer complaints effectively and promptly.
- Minimise stock loss through the management, implementation and adherence of ATG policies and procedures.
- Analyse stock management information available to ensure sales opportunities are maximised.
- Provide and analyse reports in order to gain understanding of current performance trends, to identify commercial opportunities and ensure Buying/Planning are aware of stock related feedback.
- Prepare and implement stock takes in store in liaison with the Operations team.
- Recommend, manage and/or support sales promotions and brand activities through effective planning and preparation to meet expectations. Feedback to relevant parties.
Skin Care Advisor
Functional Roles and Responsibilities
- Welcome customers into the store; identify their needs by asking questions; recommend and demonstrate appropriate products; recommend linked products; close the sale; provide professional till point service; follow up with regular customers; maintain personal grooming standards; handle customer complaints professionally; and advise customers about in-store promotions.
- Offer facial massage services to select customers by prior appointment to build lasting relationships with key customers, cultivate brand loyalty, and boost sales.
- Follow the standards set out in the operating manual, ensuring product and hygiene guidelines are maintained.
- Merchandise products as per brand guidelines.
- Rotate stocks to ensure existing stock is displayed in front of new items on the shelves.
- Maintain housekeeping standards, including window displays.
- Check stock levels daily and recommend orders to the Department Manager / Supervisor to replenish and maintain optimal stock levels.
- Ensure all store and office administration, as per the manager’s request, is completed accurately and on time, including customer database cards.
About You
Education/Certification and Continued Education
- Training in Cosmetology, Beauty Therapy & Cosmetology
Years of Experience
- 1 to 2 years retail sales or customer service experience in the beauty industry
Are you looking for job opportunities in Kuwait?
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- To go to the application page. (Job opportunities for Al Tayer Insignia Company)
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