A new Hotel in Salmya is looking to hire:
1- “Receptionist”
2- “Reception Supervisor”
▪️Requirements for both positions:
• Good command of English.
• Ensure Outstanding customer care at all times.
• Maintains a friendly, cheerful and courteous service at all times.
• Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
• Good computer skills
• Additional Requirements for the Supervisor:
• Supervise daily shift process ensuring all team members adhere to standard operating procedures.
• Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
• Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
• Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
• Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
• Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.
▪️if you interested send your resume to
: hr.alkhaligy@gmail.com
حمل مجانا التطبيق الخاص بهاتفك
حتى لايفوتكم جديد وظائف الكويت
تطبيق وظائف الكويت اليوم على جوجل لاى
وتابعونا على الفيسبوك
و
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