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Driver Team Lead
Job Summary: The Driver Team Lead is responsible for overseeing and coordinating the activities of a team of drivers, ensuring the safe and efficient transportation of goods or passengers. This role involves managing the day-to-day operations of the driver team, providing guidance and support, and ensuring compliance with all company policies and regulations.
Responsibilities:
Team Management: Supervise, train, and mentor a team of drivers, ensuring they are motivated, well-trained, and capable of delivering high-quality service.
Route Planning: Collaborate with logistics and operations departments to optimize delivery routes, minimize transportation costs, and enhance overall efficiency.
Safety Compliance: Enforce strict adherence to safety guidelines and regulations, promoting a culture of safety among drivers. Conduct regular safety meetings and training sessions to mitigate risks.
Fleet Maintenance: Coordinate with the maintenance team to ensure that all vehicles are well-maintained, inspected regularly, and in compliance with legal and safety standards.
Performance Monitoring:
Track and evaluate driver performance, identifying areas for improvement and implementing corrective actions as necessary. Recognize and reward outstanding performance.
Customer Service: Ensure drivers prioritize excellent customer service and maintain a professional demeanor while interacting with clients and customers.
Problem Resolution: Handle any driver-related issues, conflicts, or disputes that may arise during transportation operations, finding effective resolutions promptly.
Documentation:
Maintain accurate records of driver schedules, routes, vehicle maintenance, and fuel consumption. Ensure compliance with paperwork and reporting requirements.
Continuous Improvement: Seek opportunities to enhance team productivity, efficiency, and overall performance. Implement best practices and process improvements.
Communication: Foster clear and open communication channels between the driver team, management, and other departments, ensuring a seamless flow of information.
Job Type: Full-time
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