Customer Care
الوصف الوظيفي
- Identify and assess customers’ needs to achieve satisfaction.
- Cater to client queries by providing accurate data using appropriate communication channels.
- Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
- Create a concise report on client interaction to facilitate a swift decision-making process.
- Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
- Understand client requirements to identify and resolve any shortcomings or flaws in a product.
المهارات
- Proven customer support experience: from 6 months to 1 year.
- Candidate should have excellent communication skills in both Arabic and English.
- Good listening skills with fluent communication to address all concerns and doubts of the customers.
- Excellent communication and presentation skills.
- A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
- Excellent computer skills.
.png)
