Sales & Customer Service
Job Description
Selling products and services using solid arguments to prospective customers
Performing cost-benefit analyses of existing and potential customers
Maintaining positive business relationships to ensure future sales
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Skills
Proven work experience as a Sales Representative
Computer skills
Excellent knowledge of MS Office
Bachelors’ degree in relevant field
Good communication skills
Have a Kuwait driving license
Proficient in Arabic & English
Transferable residency 18 Visa
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