Al Othman Portfolio hiring now Customer Relations Officer تقوم شركة العثمان للتوظيف الآن بمسؤول علاقات العملاء


 

Job Description

● Handle PCC venue bookings and other services (E.g.: venue set-ups)


● Build relationships with clients


● Address clients’ needs and concerns efficiently and effectively


● Follow and Research clients’ business needs


● Conduct final checks at the day of the event (e.g., tables, technology) to ensure everything


meets standards


● Ensure clients adhere to contract terms & conditions


● Evaluate events through client’s feedback and make the necessary changes


● Conduct research to evaluate competition and retain clients


● Collaborate with internal teams (e.g., accounting, management) to address clients’ needs

● Manage correspondence with Management, clients and collaborators


● Ensure the inventory list and technical equipment are functional and up to date


● Handle incoming walk-in clients, phone calls, appointments and messages


● Provide monthly and annually based reports on the venues


● Proofread and edit contracts, agreements & other correspondences


● Conduct client satisfaction surveys


Skills



● Proficient in Arabic; English


● Preferably background in customer service; industry knowledge is a plus


● Proficient in MS Office and Excel


● A customer-oriented attitude

● Excellent communication and negotiation skills


● Problem solving attitude


● Ability to work well within a team


● Preferably BSc/BA in Business Administration, Marketing or a related field


Job Details

Job Location Hawali, Kuwait

Company Industry Tourism, Museum, & Cultural

Company Type Employer (Private Sector)

Job Role Sales

Employment Type Full Time Employee

Monthly Salary Range Unspecified

Number of Vacancies 1

للتقديم ومعرفة المزيد قم بزيارة الرابط التاليTo apply and learn more, visit the following link

Al Othman Portfolio hiring now Customer Relations Officer  تقوم شركة العثمان للتوظيف الآن بمسؤول علاقات العملاء

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