Lead Contract Performance Specialist
Job Description Summary GE Gas Power
Welcome to tomorrow's energy—today!
https://www.ge.com/gas-power
Access to affordable, reliable, flexible, and sustainable power is fundamental to modern life. As the world is shifting towards a lower carbon future, GE Gas Power is ready to be your partner in leveraging the role of natural gas for powering the world today and tomorrow. GE’s foundations were laid by Thomas Edison nearly 130 years ago to provide innovative solutions for a wide range of critical problems around the world. GE’s deep-rooted culture serves as the backbone for every step we’ve taken at GE Gas Power. With more than 300,000 employees and operations in over 170 countries, GE employees reflect both the local communities we serve and the people with whom we do business.
Diversity at GE
We believe diversity makes us more competitive and creates value for our customers, shareholders, and employees. We believe in the value of each person’s unique identity, background, and experiences and are committed to fostering an inclusive culture, where everyone feels empowered to do their best work because they feel accepted, respected, and that they belong. By embracing diverse teams and perspectives, we are better equipped to build a world that works.
Our approach to diversity will be based on the following objectives:
Our employees – to continue to strive to ensure that our workforce is as diverse as the communities we serve, while always upholding the importance of merit.
Our workplace – to foster an inclusive culture that recognizes employees’ unique needs, helps them reach their full potential, and nurtures their diverse talents.
Our community – to strive for diversity in suppliers and partners and engage with the communities in which we operate to support diversity. Job Description
The CPM will demonstrate accountability for functional, business, and broad company objectives. You will integrate and develop processes that meet business needs across the organization, manage complex issues within functional areas of expertise, be involved in long-term planning, and contribute to the overall business strategy
Plan / coordinate activities on multiple sites of larger projects to fulfill customer orders according to financial/commercial parameters and ensure customer satisfaction across the portfolio.
Build strong relationships with the customer stakeholders and ensure a healthy relationship is always maintained between GE and their respective companies.
Provide contract administration for assigned proposals and contracts including customer interface, negotiations, preparation, and contract interpretation
Maintain all contract related documentation (Insurance certificates, etc.)
Improve contracts CM and extra work across the portfolio.
Ensure billing (using myfleet or any future systems that may be used) and cash collection on time.
Leverage tool DLI as a platform for getting the required activities done ahead of its due date.
Update and maintain input in the Field Service Portal (FSP), including the Oracle Field Services (OFS) systems (and future migrated systems)
Have a deep understanding of Field Services activities to coordinate activities between Installations and Field Services (I&FS), Inspection and Repair Services (I&RS) and GEEPI
Order, track and QC all covered parts and provide support in identifying parts, part numbers and drawings
Provide Technical Information Letter (TIL)’s and Engineering Change Notice (ECN)’s to the owners
Respond to the customer’s technical inquiries
Provide information and support for implementing Changes, Modifications & Upgrades
Work with the owner and/or the Operation and Maintenance (O&M) to optimize reliability and availability in order to increase the facility’s efficiency and profitability
Maintain unit operating history and parts life history
Respond to forced outages and work with all internal functions to be aligned and responds in a timely manner.
Maintain up-to-date records of capital parts components including fallout rates and refurbishment activities
Track, credit and invoice bonus and amounts
Respond to warranty claims
Be responsible for outage scope planning and execution, including closeout oversight, event parts, and repairs planning
Oversee Extra Work, Job Cost Estimator (JCE), policy 6 target setting, and scope management for assigned customers
Be responsible for Quality, On-Time-Delivery, productivity and EHS oversight on work performed at assigned customer sites
Act as Profit & Loss Single Point of Contact for all repair jobs in GE repairs shops for the portfolio.
Qualifications/Requirements
Bachelor’s Degree from an accredited university or college
Knowledge of Gas Power Services OTR processes and tools.
Mini mum 3 years of field services experience
Experience in working with customer different stakeholders.
Knowledge and experience within the power industry
Leadership, financial and commercial skills
Desired Characteristics
Strong quality background with Green Belt certification
Team leader in a dynamic, energetic and proactive environment
Demonstrated communication & organizational skills
Strong interpersonal skills
Fluent Arabic language skills
CPM Certified.
Additional Information
Relocation Assistance Provided: Yes
How To Apply
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